Quality

It is the aim of the company to provide a comprehensive hire, sales and repair service which is acknowledged as:

• High quality
• Timely
• Efficient
• Informative
• Professional
• Customer based
• Forward thinking

We will achieve this by:

• Recruiting and retaining high quality staff
• Maintaining quality control procedures with external certification
• Maintaining efficient adminstrative procedures
• Maintaining procedures to ensure that our equipment is always in good working order
• Encouraging teamwork and job flexibility
• Developing the knowledge and skills of the staff
• Ensuring that staff are expert in the use of the hire fleet
• Developing relationships with a quality supply chain
• Placing a high priority on customer service
• Developing and maintaining stock to meet customers requirements
• Keeping abreast of changes in health and safety policies